I've been playing the sims 4 again for the past few days. But the game doesn't go online (Which is a big deal for me because I like using the gallery).It worked perfectly for the time I have played it. Changed nothing (software or hardware) on my pc.

You are watching: Sims 4 unable to go online

I've tried:

Restarting my pc

Repairing the game

Just give it time (Went to bed. Still the same problems this morning)

Restarting the router

Turning off mods (Not that I had any mods to begin with)

Checking in the settings if my sims 4 has internet access

Do any of you have an idea what I can try next? I'm not really willing to fully reinstall my sims 4 or even pc just yet. Maybe if nothing else works.

Hope to hear!

P.S: It's not my internet connection. It's something on my pc. My gf has no problems at all connecting. Scratch that. Just tried again. And now she also can't login. It did install a windows update though. Is windows being weird again?


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level 1
· 1y
A few people have had this glitch, me included.

My fix was:

Load and close the game. Log out and in origin.

Reload game.


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level 1
· 1y

Is it a hacked version?


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level 2
Op · 1y

No it is not. But I should have put that in the text haha :)


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level 1
· 1y

I’ve had the same problem - it went away after I connected my computer to the internet with a LAN cable instead of wifi-access. Really weird.

Have you checked if the Sims has exceptions in your firewall als well? That could also be restricting internet access.

Hope you find a solution soon!


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level 2
Op · 1y

Pc is connected to lan via cable. Most likely it's the sims servers acting up. I've seen some others who complain that they are offline.


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level 1
· 10m

Sorry I am kind of late to this post, I've recently posted the same and I've done everything as well. I was told that it would eventually go away on its own. Have you found out a solution or were you just suddenly able to go back online again? Thank you.

See more: Roblox Stop It Slender Codes For Stop It Slender 2 021, Roblox Stop It Slender 2 Codes 2020

Oh, and it isn't the hacked version lol.


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